Planning, Communication and Documentation Lead to a Successful Purchase

Author:  Herb Tobben, Clemco Industries Corp
Source:  The Shot Peener magazine, Vol 21 / Issue 4, Fall 2007
Doc ID:  2007030
Year of Publication:  2007
Abstract:  
The two lists I've offered are intended to encourage the free flow of information between the customer and the equipment supplier. Each bit of information represents a springboard for development of a comprehensive plan to design and deliver equipment that will achieve the customer's objectives and expectations. Communication is key. Documentation is extremely useful both for the customer and the supplier as, on occasion, personnel changes occur during the procurement process. A seamless transition is possible only when everything is spelled out and documented as the project moves forward. Documentation is useful for design reference and for being the brains that recollect an agreement to certain stipulations. It provides insurance and peace of mind . . . a small effort for a large pay out. Certainly, each and every investment in new equipment demands a measurable payback. Careful planning, good communication, and diligent documentation are keys to a successful outcome.